Product Support
At Woodlyn, we pride ourselves on developing personal relationships with our clients. Our unique approach to business is what sets us apart. We believe that developing trust and a genuine interest in the success of our customers is key to these relationships. This is why we have been successful for over 30 years. Our energetic and innovative approach is focused on meeting our clients individual needs in order for them to successfully build their business for years to come.
Over the years, as we have grown we have also seen our clients grow right along with us. From diagnostic instruments and equipment to today's cutting edge technology, our product line has evolved to effectively address an ever-changing technological, clinical and medical climate.
Our expertise and unique understanding of our clients needs in equipment, technology and office workflow has helped to set Woodlyn apart from it’s competitors. Not only does Woodlyn provide great quality products and services, we have also partnered with many of our clients which has resulted in developing some of the most innovative products in the industry.
It has been through these interactive partnerships that we have built a foundation that we call our business. Quality, innovation, dependability and personal attention. It has been these key elements which have not only gained us the loyalty and trust of our clients, but has also put us in the position of being one of the leaders for ophthalmic resources and equipment.
Whatever the size of your practice or clinic, Woodlyn will provide quality products and services in order to develop trusting and lasting partnerships with our clients.
Standard Equipment
Coming soon! Check back for updates.
Woodlyn 4000 Chair Manual | Woodlyn Mill Stand Manual | Woodlyn Refractor Manual | Woodlyn HR3 Manual Woodlyn HR5 Manual | Woodlyn Tonometer Manual | Woodlyn Kera Manual
Automated Equipment
Woodlyn UV Manual | Woodlyn Med Perimeter Manual | Woodlyn Canon CR1 Manual | Woodlyn Med Topog Manual
Woodlyn's Product Warranty
Woodlyn, Inc. Instruments are warranted against defective material and workmanship under normal use and application for a period of one year from date of receipt by the original purchaser from Woodlyn.
Under this warranty, it is Woodlyn’s sole obligation to repair or replace, at it's own discretion, the product or defective parts. Woodlyn will not be liable for any loss or expense arising from the manufacture, sale, handling, repair, replacement, or from the use or inability to use these products.
This warranty applies only to new products. Lamps, bulbs, charts, and all other expendable items are not covered by this warranty.
If during the warranty period, a product is found to have any defects in material or workmanship, it will be repaired without charge. If the product is to be returned to Woodlyn’s service center for a thorough diagnosis, please call 847.725.6759 for a return authorization. Woodlyn will refuse all non-authorized deliveries. All authorized returns must be carefully packed and shipped by the customer within 10 days after the defect is found. Woodlyn is not responsible for damage caused by shipping and it is strongly recommend to purchase insurance through your selected carrier. Returns and service issues must include a completed Return Authorization form or they will be rejected by Woodlyn.
Make sure you are providing regular service and check ups for all your equipment every 2-3 years under reasonable use. For high volume practices service should be performed every 1-2 years.
For any questions about this warranty please call us at 847.952.8330.